Zeta Marketing Platform logo

Zeta Marketing Platform

Engagement platform by Zeta Global

Summary

The Zeta Marketing Platform is Zeta Global's marketing cloud that combines a customer data platform with email, SMS, push and in-app messaging, paid media activation, loyalty and analytics. Its CDP links first-party data to Zeta's own identity graph and data cloud and can query Snowflake or BigQuery data in place. It is sold to enterprise brands in retail, travel, financial services and media.

Entry price: Contact sales. Documented data blocks: 7 of 8. AllCDP Global Index: 7.4 of 10, #29 of 121 in the rating.

AllCDP Global Index

Full rating
Zeta Marketing Platform: 7.4 of 10, #29 of 121
ComponentWeightScore
Use casesShare of six typical tasks covered by declared features: unified customer profile, segmentation, ad audiences, journey orchestration, personalization and real-time
20%9.2
Data and architectureIdentity resolution, real-time profiles, warehouse-native work or reverse ETL, computed attributes and predictive models
20%8.0
IntegrationsUp to 4 points for integration methods (SDKs, API, warehouse sync, reverse ETL) and 0.5 points for each ready-made connector from our reference list of 22 systems, up to 6
15%7.0
Security and complianceSOC 2 Type II, ISO 27001, GDPR, HIPAA, a choice of data hosting regions, SSO, SCIM and audit log
15%3.8
TransparencyUp to 6 points for documented data blocks (of 8), 2 for public pricing, 1 for a free plan or trial and 1 for public API or SDK documentation
15%6.3
Activation channelsOwn email, SMS, push and in-app messages, and audiences for Google, Meta, TikTok and LinkedIn ads
10%10.0
CommerceProduct catalog, product events, recommendations and search
5%7.5

Scores are from 0 to 10 and count only what the vendor documents publicly. Methodology.

Who it fits

Best for

  • Enterprise companies
  • Teams in retail, travel and hospitality and financial services
  • Teams that keep customer data in a cloud warehouse and want to use it without copying

Not a fit for

  • Buyers who need published pricing before a sales call
  • Small teams: the vendor targets enterprise companies

Pricing

Public pricing
No: contact sales
Free plan
Not documented
Free trial
Not documented

Integrations

Connectors

172 connectors listed by the vendor zetaglobal.com

Ready-made, from our reference list:
ShopifySnowflakeBigQueryRedshiftGoogle AdsMeta AdsTikTok AdsLinkedIn Ads
Source: knowledgebase.zetaglobal.com

Integration methods

SDKs
Declared
API
Declared
Warehouse sync
Declared
Reverse ETL
Not documented

Features

As declared by the vendor

Data

8 of 10
Data: Zeta Marketing Platform
Identity resolutiondeterministic: first-party data linked to Zeta's own identity graph (Zeta Data Cloud, 245M+ US consumers); anonymous visitors converted to known contactsSource: zetaglobal.com
Declared
Real-time profilesSchemaless architecture with real-time processing and real-time profilesSource: zetaglobal.com
Declared
Web eventsJavaScript website tags for event trackingSource: knowledgebase.zetaglobal.com
Declared
Mobile app eventsZeta SDK for iOS, Android, React Native, FlutterSource: docs.zetaglobal.com
Declared
Server-side eventsREST APIs and Conversion API (cAPI)Source: knowledgebase.zetaglobal.com
Declared
Offline dataFile imports and inbound connectors (Snowflake, BigQuery, Redshift, Kafka, Shopify)Source: knowledgebase.zetaglobal.com
Declared
Computed attributes
Not documented
Predictive modelsPredictive AI for send times, content combinations and channel selectionSource: zetaglobal.com
Declared
Warehouse-native (zero-copy)Snowflake, BigQuerySource: knowledgebase.zetaglobal.com
Declared
Reverse ETL
Not documented

Activation

9 of 9
Activation: Zeta Marketing Platform
Journey orchestrationOwn journeys and campaigns: cross-channel journeys in Experience Builder across email, SMS, push, web and paid mediaSource: zetaglobal.com
Declared
EmailBuilt-in email marketing (Zeta Messaging)Source: zetaglobal.com
Declared
SMSSMS campaignsSource: zetaglobal.com
Declared
PushRich push via the Zeta SDKSource: docs.zetaglobal.com
Declared
In-app messagesIn-app messaging and app inbox via the Zeta SDKSource: docs.zetaglobal.com
Declared
Google Ads audiencesGoogle Customer Match audiencesSource: knowledgebase.zetaglobal.com
Declared
Meta audiencesMeta (Facebook) audience exportSource: knowledgebase.zetaglobal.com
Declared
TikTok audiencesTikTok audience exportSource: knowledgebase.zetaglobal.com
Declared
LinkedIn audiencesLinkedIn audience exportSource: knowledgebase.zetaglobal.com
Declared

Integration methods

3 of 3
Integration methods: Zeta Marketing Platform
SDKsiOS, Android, React Native, Flutter; JavaScript website tagsSource: docs.zetaglobal.com
Declared
APIREST APIs, JavaScript API, Conversion API; outbound webhooks via Channel ManagerSource: knowledgebase.zetaglobal.com
Declared
Warehouse syncInbound from Snowflake, BigQuery, Redshift; Zero Copy Database Explorer builds audiences on Snowflake or BigQuery data in place (enabled on request)Source: knowledgebase.zetaglobal.com
Declared

Security and compliance

4 of 9
Security and compliance: Zeta Marketing Platform
SOC 2 Type II
Not documented
ISO 27001
Not documented
GDPRGDPR compliant as processor; EU-only processing on request; IAB TCF 2.0Source: knowledgebase.zetaglobal.com
Declared
CCPA / CPRACCPA and CPRA; DPA amendment and OneTrust-linked opt-out and deletion APIsSource: knowledgebase.zetaglobal.com
Declared
HIPAA
Not documented
SSOSAML 2.0 SSO (e.g. Okta, Auth0), set up with Support; MFA, IP allowlistingSource: knowledgebase.zetaglobal.com
Declared
SCIM provisioning
Not documented
Audit log
Not documented
Consent managementHonors Global Privacy Control; OneTrust integration for opt-outs; zero- and first-party consent capture with Grow by ZetaSource: knowledgebase.zetaglobal.com
Partly
Data hosting regionsUS, EUSource: knowledgebase.zetaglobal.com
Declared

Commerce

3 of 4
Commerce: Zeta Marketing Platform
Product catalogProduct data ingested via inbound connectors such as ShopifySource: knowledgebase.zetaglobal.com
Declared
Product eventsShopify customer, product and event streamingSource: knowledgebase.zetaglobal.com
Declared
RecommendationsEmbedded recommendations in the CDP; personalized products and offers in messagingSource: zetaglobal.com
Declared
Search
Not documented

Pros, cons and what to check

Pros

  • Choice of data hosting regions: US, EU
  • Warehouse-native: Snowflake, BigQuery
  • 172 connectors
  • Own channels: email, SMS, push and in-app

Cons and what to check

  • Pricing is not published
  • SOC 2 Type II: not documented
  • ISO 27001: not documented
  • SCIM provisioning: not documented
  • Audit log: not documented

Questions to ask the vendor

  1. What is the price for our volume, and which unit is billed?
  2. Can you share a current SOC 2 Type II report?
  3. Do you support SSO and SCIM provisioning, and on which plans?
  4. Which connectors for our stack are built and maintained by you, and which by partners?
  5. How long does a typical implementation take, and who does the work?

Alternatives to Zeta Marketing Platform

All engagement platforms

How it differs from alternatives

Compared with MoEngage (Global Index 9.1): Zeta Marketing Platform offers warehouse-native work, LinkedIn ad audiences and a higher activation channels score; MoEngage offers APAC data hosting, SOC 2 Type II, ISO 27001, HIPAA and higher data and architecture, integrations and security and compliance scores.

Compared with Bloomreach Marketing (Global Index 8.6): Zeta Marketing Platform offers warehouse-native work, LinkedIn ad audiences and a higher activation channels score; Bloomreach Marketing offers UK, APAC data hosting, SOC 2 Type II, ISO 27001 and higher data and architecture, integrations, security and compliance and commerce scores.

Compared with Insider One (Global Index 8.8): Zeta Marketing Platform offers US, EU data hosting, LinkedIn ad audiences and a higher activation channels score; Insider One offers SOC 2 Type II, ISO 27001, more ready-made connectors and higher data and architecture, integrations, security and compliance and commerce scores.

Alternatives to Zeta Marketing Platform
PlatformGlobal IndexCategoryEntry priceComplianceData hostingOwn channels
MoEngage logoMoEngageMoEngage9.1Engagement platformContact salesSOC 2, ISO 27001, HIPAAUS, EU, APACEmail, SMS, Push, In-app
Bloomreach Marketing logoBloomreach MarketingBloomreach8.6Engagement platformFrom $60,000/yrSOC 2, ISO 27001US, EU, UK, APAC, OtherEmail, SMS, Push, In-app
Insider One logoInsider OneInsider One8.8Engagement platformContact salesSOC 2, ISO 27001Not documentedEmail, SMS, Push, In-app
D·engage logoD·engageD·engage8.6Engagement platformContact salesSOC 2, ISO 27001US, EU, OtherEmail, SMS, Push, In-app
Cordial logoCordialCordial7.1Engagement platformContact salesSOC 2Not documentedEmail, SMS, Push, In-app
WebEngage logoWebEngageWebEngage8.3Engagement platformContact salesSOC 2, ISO 27001, HIPAAAPAC, OtherEmail, SMS, Push, In-app

Availability in Russia (for reference, not part of any rating): no data — No statement on Russia found. zetaglobal.com

FAQ

What is the AllCDP Global Index of Zeta Marketing Platform?

Zeta Marketing Platform scores 7.4 out of 10 and ranks #29 of 121 platforms in the AllCDP Global Index. The index is calculated from public vendor data only.

How much does Zeta Marketing Platform cost?

Zeta Marketing Platform does not publish prices: pricing is on request from the vendor. Checked Oct 29, 2026.

Is Zeta Marketing Platform SOC 2 compliant?

SOC 2 is not documented in public sources. Ask the vendor for a report.

Where is Zeta Marketing Platform data hosted?

The vendor lists hosting in US and EU.

Does Zeta Marketing Platform work with a data warehouse?

Snowflake, BigQuery.