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Unilyze

Packaged CDP by Plinc

Summary

Unilyze is the customer data platform of Plinc, a UK customer data technology and services company serving consumer brands in retail, e-commerce and hospitality. It builds a real-time Single Customer View from online and offline sources, adds predictive models, audience planning and website personalisation, and pushes audiences into existing marketing channels. The platform is modular and is delivered together with Plinc's data and campaign services.

Entry price: Contact sales. Documented data blocks: 7 of 8. AllCDP Global Index: 3.8 of 10, #114 of 121 in the rating.

AllCDP Global Index

Full rating
Unilyze: 3.8 of 10, #114 of 121
ComponentWeightScore
Use casesShare of six typical tasks covered by declared features: unified customer profile, segmentation, ad audiences, journey orchestration, personalization and real-time
20%5.8
Data and architectureIdentity resolution, real-time profiles, warehouse-native work or reverse ETL, computed attributes and predictive models
20%6.0
IntegrationsUp to 4 points for integration methods (SDKs, API, warehouse sync, reverse ETL) and 0.5 points for each ready-made connector from our reference list of 22 systems, up to 6
15%1.0
Security and complianceSOC 2 Type II, ISO 27001, GDPR, HIPAA, a choice of data hosting regions, SSO, SCIM and audit log
15%1.3
TransparencyUp to 6 points for documented data blocks (of 8), 2 for public pricing, 1 for a free plan or trial and 1 for public API or SDK documentation
15%6.3
Activation channelsOwn email, SMS, push and in-app messages, and audiences for Google, Meta, TikTok and LinkedIn ads
10%0.0
CommerceProduct catalog, product events, recommendations and search
5%2.5

Scores are from 0 to 10 and count only what the vendor documents publicly. Methodology.

Who it fits

Best for

  • Teams in retail, e-commerce and travel and hospitality

Not a fit for

  • Buyers who need published pricing before a sales call
  • Teams that want to send email or SMS from the same tool: no own channels documented
  • Teams that need zero-copy activation from their warehouse: not documented

Pricing

Public pricing
No: contact sales
Free plan
Not documented
Free trial
Not documented

Integrations

Connectors

Connector count is not documented.

Integration methods

SDKs
Not documented
API
Declared
Warehouse sync
Not documented
Reverse ETL
Not documented

Features

As declared by the vendor

Data

4 of 10
Data: Unilyze
Identity resolutionAdvanced matching with AI to match interactions to customers into a continuous Single Customer ViewSource: https://plinc.com/platform/
Declared
Real-time profilesReal-time event-driven processing; onsite events handled in milliseconds, full database rebuilt every <2 minutesSource: https://plinc.com/solutions/realtime-360-degree-customer-view/
Declared
Web events
Not documented
Mobile app events
Not documented
Server-side events
Not documented
Offline dataOnline and offline sources including POS, e-receipts, loyalty and Wi-Fi dataSource: https://plinc.com/platform/
Declared
Computed attributes
Not documented
Predictive modelsAI predictive audiences, Future Value (lifetime value) and Category Affinity models, audience forecastingSource: https://plinc.com/solutions/campaign-optimisation-solutions/
Declared
Warehouse-native (zero-copy)
Not documented
Reverse ETL
Not documented

Activation

1 of 9
Activation: Unilyze
Journey orchestrationAudiences only, sent to other tools: pushes audiences to outbound channels and touchpoints (email, website, app, push, tills, call centres) via integrations; adds campaign planning and website personalisationSource: https://plinc.com/platform/
Declared
Email
Not documented
SMS
Not documented
Push
Not documented
In-app messages
Not documented
Google Ads audiences
Not documented
Meta audiences
Not documented
TikTok audiences
Not documented
LinkedIn audiences
Not documented

Integration methods

1 of 3
Integration methods: Unilyze
SDKs
Not documented
APIAPI for integration into the existing martech stackSource: https://plinc.com/solutions/data-driven-personalisation/
Declared
Warehouse sync
Not documented

Security and compliance

1 of 9
Security and compliance: Unilyze
SOC 2 Type II
Not documented
ISO 27001Plinc states it is certified to ISO 27001Source: https://plinc.com/privacy/
Declared
GDPR
Not documented
CCPA / CPRA
Not documented
HIPAA
Not documented
SSO
Not documented
SCIM provisioning
Not documented
Audit log
Not documented
Consent management
Not documented
Data hosting regions
Not documented

Commerce

1 of 4
Commerce: Unilyze
Product catalog
Not documented
Product events
Not documented
RecommendationsRecommender and Category Affinity models for real-time product and category recommendationsSource: https://plinc.com/solutions/data-driven-personalisation/
Declared
Search
Not documented

Pros, cons and what to check

Pros

No clear advantages in public data.

Cons and what to check

  • Pricing is not published
  • SOC 2 Type II: not documented
  • Data hosting regions: not documented
  • SSO: not documented
  • SCIM provisioning: not documented
  • Audit log: not documented

Questions to ask the vendor

  1. What is the price for our volume, and which unit is billed?
  2. Can you share a current SOC 2 Type II report?
  3. In which regions can our data be hosted?
  4. Do you support SSO and SCIM provisioning, and on which plans?
  5. Can the platform work on top of our data warehouse without copying data?
  6. Which connectors for our stack are built and maintained by you, and which by partners?

Alternatives to Unilyze

All packaged CDPs

How it differs from alternatives

Compared with Lexer (Global Index 5.8): Unilyze has no clear advantage in public data; Lexer offers US, APAC data hosting, Google, Meta and TikTok ad audiences and higher integrations, security and compliance, activation channels and commerce scores.

Compared with Chord (Global Index 6.7): Unilyze offers ISO 27001; Chord offers US data hosting, Google, Meta, TikTok and LinkedIn ad audiences and higher use cases, data and architecture, integrations, activation channels and commerce scores.

Compared with CustomerLabs (Global Index 6.2): Unilyze offers ISO 27001 and a higher data and architecture score; CustomerLabs offers published pricing, a free trial and higher integrations, security and compliance, transparency and activation channels scores.

Alternatives to Unilyze
PlatformGlobal IndexCategoryEntry priceComplianceData hostingOwn channels
LexerLexer5.8Packaged CDPContact salesISO 27001US, APACNone documented
ChordChord Commerce6.7Packaged CDPContact salesNot documentedUSNone documented
CustomerLabsCustomerLabs Inc6.2Packaged CDPFrom $129/moHIPAAUS, EU, UK, APAC, OtherNone documented
RaptorRaptor Services A/S (Ibexa)5.9Packaged CDPContact salesNot documentedNot documentedEmail
Horizon CIPXCM5.1Packaged CDPContact salesISO 27001Not documentedNone documented
CelebrusCelebrus Technologies4.0Packaged CDPContact salesISO 27001, HIPAANot documentedNone documented

Availability in Russia (for reference, not part of any rating): no data — No statement on Russia found. https://plinc.com/privacy/

FAQ

What is the AllCDP Global Index of Unilyze?

Unilyze scores 3.8 out of 10 and ranks #114 of 121 platforms in the AllCDP Global Index. The index is calculated from public vendor data only.

How much does Unilyze cost?

Unilyze does not publish prices: pricing is on request from the vendor. Checked Oct 29, 2026.

Is Unilyze SOC 2 compliant?

SOC 2 is not documented in public sources. Ask the vendor for a report.

Where is Unilyze data hosted?

Hosting regions are not documented in public sources.

Does Unilyze work with a data warehouse?

Warehouse-native work is not documented.