Revinate
Engagement platform by RevinateSummary
Revinate is a hospitality guest data and direct booking platform that positions itself as a data activation platform combining CRM, a customer data platform (Revinate Core) and AI execution. Revinate Core unifies records from hotel systems into Rich Guest Profiles, which feed email and SMS journeys (Pathways), guest feedback, reservation sales and the Ivy AI layer. It is an engagement suite for hotels and hotel groups.
Entry price: Contact sales. Documented data blocks: 6 of 8. AllCDP Global Index: 3.6 of 10, #116 of 121 in the rating.
AllCDP Global Index
Full rating| Component | Weight | Score |
|---|---|---|
Use casesShare of six typical tasks covered by declared features: unified customer profile, segmentation, ad audiences, journey orchestration, personalization and real-time | 20% | 4.2 |
Data and architectureIdentity resolution, real-time profiles, warehouse-native work or reverse ETL, computed attributes and predictive models | 20% | 4.0 |
IntegrationsUp to 4 points for integration methods (SDKs, API, warehouse sync, reverse ETL) and 0.5 points for each ready-made connector from our reference list of 22 systems, up to 6 | 15% | 1.0 |
Security and complianceSOC 2 Type II, ISO 27001, GDPR, HIPAA, a choice of data hosting regions, SSO, SCIM and audit log | 15% | 5.0 |
TransparencyUp to 6 points for documented data blocks (of 8), 2 for public pricing, 1 for a free plan or trial and 1 for public API or SDK documentation | 15% | 5.5 |
Activation channelsOwn email, SMS, push and in-app messages, and audiences for Google, Meta, TikTok and LinkedIn ads | 10% | 2.5 |
CommerceProduct catalog, product events, recommendations and search | 5% | 0.0 |
Scores are from 0 to 10 and count only what the vendor documents publicly. Methodology.
Who it fits
Best for
- Teams in travel and hospitality
- Marketers who want profiles and messaging (email and SMS) in one tool
- Companies that need EU data hosting
Not a fit for
- Buyers who need published pricing before a sales call
- Teams that need zero-copy activation from their warehouse: not documented
Pricing
- Public pricing
- No: contact sales
- Free plan
- Not documented
- Free trial
- Not documented
Integrations
Connectors
Connector count is not documented.Integration methods
- SDKs
- Not documented
- API
- Declared
- Warehouse sync
- Not documented
- Reverse ETL
- Not documented
Features
As declared by the vendorData
3 of 10Identity resolutionRevinate Core resolves records from hundreds of integrated hotel systems into Rich Guest Profile data (room, table and spa bookings linked to one guest)Source: https://www.prnewswire.com/news-releases/revinate-launches-hospitalitys-first-data-activation-platform-302909017.html | Declared |
|---|---|
Real-time profiles | Not documented |
Web events | Not documented |
Mobile app events | Not documented |
Server-side events | Not documented |
Offline dataRecords from hundreds of integrated hotel systems, incl. reservations and outlet spendSource: https://www.prnewswire.com/news-releases/revinate-launches-hospitalitys-first-data-activation-platform-302909017.html | Declared |
Computed attributes | Not documented |
Predictive modelsSynthetic data engine trained on guest behavior to anticipate when a guest is likely to travelSource: https://www.prnewswire.com/news-releases/revinate-launches-hospitalitys-first-data-activation-platform-302909017.html | Declared |
Warehouse-native (zero-copy) | Not documented |
Reverse ETL | Not documented |
Activation
3 of 9Journey orchestrationOwn journeys and campaigns: Pathways journeys triggered by guest events (booking, check-in, birthdays, abandoned carts) that branch on guest responsesSource: https://www.prnewswire.com/news-releases/revinate-launches-hospitalitys-first-data-activation-platform-302909017.html | Declared |
|---|---|
EmailRevinate Pathways: automated email journeysSource: https://www.prnewswire.com/news-releases/revinate-launches-hospitalitys-first-data-activation-platform-302909017.html | Declared |
SMSRevinate Pathways: SMS journeys with built-in consent controlsSource: https://www.prnewswire.com/news-releases/revinate-launches-hospitalitys-first-data-activation-platform-302909017.html | Declared |
Push | Not documented |
In-app messages | Not documented |
Google Ads audiences | Not documented |
Meta audiences | Not documented |
TikTok audiences | Not documented |
LinkedIn audiences | Not documented |
Integration methods
1 of 3SDKs | Not documented |
|---|---|
| Declared | |
Warehouse sync | Not documented |
Security and compliance
4 of 9SOC 2 Type IISOC 2 Type 2 (audit period July 1, 2025 to February 28, 2026; scope includes CDP); SOC 3 reportSource: https://trust.revinate.com/ | Declared |
|---|---|
ISO 27001ISO/IEC 27001:2022 (scope includes the Customer Data Platform); also PCI DSS for Reservation SalesSource: https://trust.revinate.com/ | Declared |
GDPRGDPR; EU-U.S. Data Privacy Framework (incl. UK and Swiss extensions); TRUSTe sealSource: https://trust.revinate.com/ | Declared |
CCPA / CPRA | Not documented |
HIPAA | Not documented |
SSO | Not documented |
SCIM provisioning | Not documented |
Audit log | Not documented |
Consent managementBuilt-in consent controls for SMS in PathwaysSource: https://www.prnewswire.com/news-releases/revinate-launches-hospitalitys-first-data-activation-platform-302909017.html | Declared |
| Declared |
Commerce
0 of 4Product catalog | Not documented |
|---|---|
Product events | Not documented |
Recommendations | Not documented |
Search | Not documented |
Pros, cons and what to check
Pros
- SOC 2 Type II and ISO 27001 declared
- Choice of data hosting regions: US, EU
Cons and what to check
- Pricing is not published
- SSO: not documented
- SCIM provisioning: not documented
- Audit log: not documented
Questions to ask the vendor
- What is the price for our volume, and which unit is billed?
- Can we review the latest SOC 2 Type II report under NDA?
- Do you support SSO and SCIM provisioning, and on which plans?
- Can the platform work on top of our data warehouse without copying data?
- Which connectors for our stack are built and maintained by you, and which by partners?
- How long does a typical implementation take, and who does the work?
Alternatives to Revinate
All engagement platformsHow it differs from alternatives
Compared with Netcore (Global Index 8.1): Revinate offers SOC 2 Type II; Netcore offers published pricing, APAC data hosting and higher use cases, data and architecture, integrations, security and compliance, transparency, activation channels and commerce scores.
Compared with RESUL (Global Index 7.9): Revinate offers US, EU data hosting; RESUL offers HIPAA, own push and in-app messages and higher use cases, data and architecture, integrations, security and compliance, transparency, activation channels and commerce scores.
Compared with Splio (Global Index 6.8): Revinate offers US data hosting, SOC 2 Type II, ISO 27001 and a higher security and compliance score; Splio offers own push, Google, Meta and TikTok ad audiences and higher use cases, data and architecture, integrations, activation channels and commerce scores.
| Platform | Global Index | Category | Entry price | Compliance | Data hosting | Own channels |
|---|---|---|---|---|---|---|
 NetcoreNetcore Cloud Pvt. Ltd. | 8.1 | Engagement platform | From ₹12,000/mo | ISO 27001, HIPAA | US, EU, APAC | Email, SMS, Push, In-app |
 RESULResulticks | 7.9 | Engagement platform | Contact sales | SOC 2, ISO 27001, HIPAA | Not documented | Email, SMS, Push, In-app |
 SplioSplio SAS | 6.8 | Engagement platform | Contact sales | Not documented | EU | Email, SMS, Push |
 Related Digital CDPRelated Digital | 6.3 | Engagement platform | Contact sales | ISO 27001 | Not documented | Email, SMS, Push, In-app |
 YespoYespo | 6.2 | Engagement platform | From €65/mo | ISO 27001 | EU | Email, SMS, Push, In-app |
 NetmeraNetmera | 5.8 | Engagement platform | Contact sales | ISO 27001 | Not documented | Email, SMS, Push, In-app |
Availability in Russia (for reference, not part of any rating): no data — No statement on Russia found. https://trust.revinate.com/
FAQ
What is the AllCDP Global Index of Revinate?
Revinate scores 3.6 out of 10 and ranks #116 of 121 platforms in the AllCDP Global Index. The index is calculated from public vendor data only.
How much does Revinate cost?
Revinate does not publish prices: pricing is on request from the vendor. Checked Oct 29, 2026.
Is Revinate SOC 2 compliant?
Yes. The vendor declares SOC 2 Type II and ISO 27001.
Where is Revinate data hosted?
The vendor lists hosting in US and EU.
Does Revinate work with a data warehouse?
Warehouse-native work is not documented.