Manago AI

Engagement platform by Manago AI (Benhauer sp. z o.o.)

Summary

Manago AI, formerly SALESmanago, is a customer engagement platform from Poland that combines a customer data platform, marketing automation and email, SMS, WhatsApp, push and web channels, with agentic AI features. It is built mainly for e-commerce marketing teams in Europe and hosted in the EU. Pricing is published and based on active contacts.

Entry price: From €213/mo. Documented data blocks: 8 of 8. AllCDP Global Index: 7.8 of 10, #22 of 121 in the rating.

AllCDP Global Index

Full rating

Manago AI: 7.8 of 10, #22 of 121
Component	Weight	Score
Use casesShare of six typical tasks covered by declared features: unified customer profile, segmentation, ad audiences, journey orchestration, personalization and real-time	20%	9.6
Data and architectureIdentity resolution, real-time profiles, warehouse-native work or reverse ETL, computed attributes and predictive models	20%	8.0
IntegrationsUp to 4 points for integration methods (SDKs, API, warehouse sync, reverse ETL) and 0.5 points for each ready-made connector from our reference list of 22 systems, up to 6	15%	7.5
Security and complianceSOC 2 Type II, ISO 27001, GDPR, HIPAA, a choice of data hosting regions, SSO, SCIM and audit log	15%	3.1
TransparencyUp to 6 points for documented data blocks (of 8), 2 for public pricing, 1 for a free plan or trial and 1 for public API or SDK documentation	15%	10.0
Activation channelsOwn email, SMS, push and in-app messages, and audiences for Google, Meta, TikTok and LinkedIn ads	10%	8.4
CommerceProduct catalog, product events, recommendations and search	5%	6.9

Scores are from 0 to 10 and count only what the vendor documents publicly. Methodology.

Who it fits

Best for

Teams in e-commerce
Marketers who want profiles and messaging (email, SMS, push and in-app) in one tool
Companies that need EU data hosting

Not a fit for

Teams that need zero-copy activation from their warehouse: not documented

Pricing

Billing unit: contacts https://manago.ai/pricing

Manago AI plans, checked Oct 29, 2026
Plan	Price	What is included
Manago AI platform, 3,000 active contacts, 1-year contract	€213/mo	Calculator default; $241 in USD; unlimited email and web push; price grows per additional 1,000 active contacts; one-off onboarding fee extra https://manago.ai/pricing
Manago AI platform, 3,000 active contacts, monthly contract	€256/mo	$290 in USD; 2- and 3-year contracts discounted (3-year: €181/month) https://manago.ai/pricing
Agentic AI Boost · add-on	€30/mo	3x AI usage; Starter (1x) included free in every licence https://manago.ai/pricing
Agentic AI Power · add-on	€99/mo	10x AI usage; Flex (15x+) is custom https://manago.ai/pricing

Public pricing: Yes
Free plan: Not documented
Free trial: Free trial; duration not stated

Integrations

Connectors

Connector count is not documented.Ready-made, from our reference list:

ShopifyAdobe Commerce (Magento)BigCommerceSalesforceBigQueryGoogle AdsMeta AdsTikTok AdsGoogle Analytics

Source: https://manago.ai/integrations

Integration methods

SDKs: Declared
API: Declared
Warehouse sync: Declared
Reverse ETL: Not documented

Features

As declared by the vendor

Data

8 of 10

Data: Manago AI
Identity resolutiondeterministic: email as primary identifier; anonymous cookie history linked on sign-upSource: https://manago.ai/customer-data-platform	Declared
Real-time profilesReal-time segmentation and omnichannel orchestrationSource: https://manago.ai/pricing	Declared
Web eventsMonitoring code (JavaScript) and anonymous visitor trackingSource: https://manago.ai/customer-data-platform	Declared
Mobile app eventsAndroid, iOS and Flutter SDKsSource: https://support.manago.ai/developers	Declared
Server-side eventsAPI for external events and contactsSource: https://docs.manago.ai/	Declared
Offline dataCSV imports and API sync of transactional dataSource: https://manago.ai/customer-data-platform	Declared
Computed attributesRFM analysis, contact scoring, AI transactional segmentsSource: https://manago.ai/pricing	Declared
Predictive modelsPurchase intent, churn probability, customer lifetime valueSource: https://manago.ai/customer-data-platform	Declared
Warehouse-native (zero-copy)	Not documented
Reverse ETL	Not documented

Activation

8 of 9

Activation: Manago AI
Journey orchestrationOwn journeys and campaigns: visual workflow builder, multi-step omnichannel journeysSource: https://manago.ai/pricing	Declared
EmailUnlimited email sending includedSource: https://manago.ai/pricing	Declared
SMSBuilt-in SMS gateway (60+ countries, usage-based); WhatsApp priced per conversationSource: https://manago.ai/pricing	Declared
PushWeb push included; mobile push via Mobile App add-onSource: https://manago.ai/pricing	Declared
In-app messagesMobile App add-on (mobile push and in-app messages)Source: https://manago.ai/pricing	Add-on
Google Ads audiencesGoogle Ads ad audiencesSource: https://support.manago.ai/social-media	Declared
Meta audiencesFacebook ad audiencesSource: https://support.manago.ai/social-media	Declared
TikTok audiencesTikTok ad audiencesSource: https://support.manago.ai/social-media	Declared
LinkedIn audiences	Not documented

Integration methods

3 of 3

Integration methods: Manago AI
SDKsAndroid, iOS, Flutter; frontend (JavaScript) SDKSource: https://support.manago.ai/developers	Declared
APIAPI v2/v3, open to all clients without additional feesSource: https://docs.manago.ai/	Declared
Warehouse syncGoogle BigQuery integrationSource: https://manago.ai/customer-data-platform	Declared

Security and compliance

4 of 9

Security and compliance: Manago AI
SOC 2 Type II	Not documented
ISO 27001Data center provider holds ISO/IEC 27001, 27017, 27018, 9001; no own certification statedSource: https://manago.ai/gdpr	Partly
GDPRGDPR compliance, DPO, DPASource: https://manago.ai/gdpr	Declared
CCPA / CPRA	Not documented
HIPAA	Not documented
SSOSSO and 2FASource: https://manago.ai/cybersecurity	Declared
SCIM provisioning	Not documented
Audit log	Not documented
Consent managementConsent records with content, date and history; opt-in/opt-out per channelSource: https://manago.ai/gdpr	Declared
Data hosting regionsEUSource: https://manago.ai/gdpr	Declared

Commerce

3 of 4

Commerce: Manago AI
Product catalogProduct catalogue synchronisation via XML feed and APISource: https://manago.ai/pricing	Declared
Product eventsViews, carts, wishlists, back-in-stock and price-drop requests, purchasesSource: https://manago.ai/	Declared
RecommendationsRecommendations add-onSource: https://manago.ai/pricing	Add-on
Search	Not documented

Pros, cons and what to check

Pros

Pricing is published on the vendor site
Free trial: Free trial; duration not stated
Own channels: email, SMS, push and in-app

Cons and what to check

SOC 2 Type II: not documented
ISO 27001: partly (Data center provider holds ISO/IEC 27001, 27017, 27018, 9001; no own certification stated)
SCIM provisioning: not documented
Audit log: not documented

Questions to ask the vendor

Which limits apply on our plan, and what does the next tier cost?
Can you share a current SOC 2 Type II report?
Do you support SSO and SCIM provisioning, and on which plans?
Can the platform work on top of our data warehouse without copying data?
Which connectors for our stack are built and maintained by you, and which by partners?
How long does a typical implementation take, and who does the work?

Alternatives to Manago AI

All engagement platforms

How it differs from alternatives

Compared with Klaviyo (Global Index 8.7): Manago AI offers a free trial and a higher commerce score; Klaviyo offers a free plan, US data hosting and higher integrations and security and compliance scores.

Compared with Netcore (Global Index 8.1): Manago AI offers a free trial, TikTok ad audiences and a higher activation channels score; Netcore offers US, APAC data hosting, ISO 27001, HIPAA and higher integrations and security and compliance scores.

Compared with CleverTap (Global Index 9.4): Manago AI offers Meta ad audiences; CleverTap offers US, APAC data hosting, SOC 2 Type II, ISO 27001, HIPAA and higher data and architecture, integrations and security and compliance scores.

Alternatives to Manago AI
Platform	Global Index	Category	Entry price	Compliance	Data hosting	Own channels
KlaviyoKlaviyo	8.7	Engagement platform	From $20/mo	SOC 2, ISO 27001	US, EU	Email, SMS, Push, In-app
NetcoreNetcore Cloud Pvt. Ltd.	8.1	Engagement platform	From ₹12,000/mo	ISO 27001, HIPAA	US, EU, APAC	Email, SMS, Push, In-app
CleverTapCleverTap	9.4	Engagement platform	From $85/mo	SOC 2, ISO 27001, HIPAA	US, EU, APAC, Other	Email, SMS, Push, In-app
D·engageD·engage	8.6	Engagement platform	Contact sales	SOC 2, ISO 27001	US, EU, Other	Email, SMS, Push, In-app
Voyado Customer EngagementVoyado	7.1	Engagement platform	Contact sales	ISO 27001	EU	Email, SMS, Push
OmetriaOmetria	7.0	Engagement platform	Contact sales	ISO 27001	EU	Email, SMS, Push

Availability in Russia (for reference, not part of any rating): no data — No statement on Russia; the terms' sanctions clause names Crimea, Cuba, Iran, North Korea and Syria. https://manago.ai/terms

FAQ

What is the AllCDP Global Index of Manago AI?

Manago AI scores 7.8 out of 10 and ranks #22 of 121 platforms in the AllCDP Global Index. The index is calculated from public vendor data only.

How much does Manago AI cost?

Entry price is €213/mo (Manago AI platform, 3,000 active contacts, 1-year contract). Billing unit: contacts. Checked Oct 29, 2026.

Is Manago AI SOC 2 compliant?

SOC 2 is not documented in public sources. Ask the vendor for a report.

Where is Manago AI data hosted?

The vendor lists hosting in EU.

Does Manago AI work with a data warehouse?

Warehouse-native work is not documented. Warehouse sync: Google BigQuery integration.